The Support Services Division is responsible for department training, supplies, vehicle and equipment maintenance, chaplaincy program, and special projects.
Under the guidance of our Training Program Manager, the division provides quality training to department personnel, utilizing a number of internal and external instructors. Training is crucial as firefighters must continually update and practice their skills. Our training program encompasses all facets firefighter training to include in part; typical firefighting operations, strategy & tactics, multi-company/department evolutions, pump operations, ground and aerial ladder operations, hazardous materials response, confined space rescue, vehicle and machinery extrication, and officer training/development.
To help ensure that our apparatus and associated equipment is ready to respond at all times, division personnel conduct detailed inspections of each vehicle and the equipment carried on it each week. When problems are identified, they handle minor repairs or make arrangements for more complex repairs to be completed.
Recognizing that there are times when those we serve or department personnel may need spiritual and emotional support, the department initiated a chaplaincy program in 2011. The primary focus of the chaplain is to relieve the stresses faced by department personnel or of a family in crisis. When circumstances indicate that the services of a chaplain may be needed at the scene of a response, the incident commander can request that the chaplain be dispatched to the scene. While the chaplain is available to provide spiritual support for those who request it, he also is there to help with the emotional trauma that often comes as a result of a serious injury, the loss of a loved one, or the devastation of a fire. In addition, our chaplain is available to provide assistance or counseling to members of the department or their families in times of stress or difficulty.
The division is staffed by an Assistant Chief, the Training Program Manager, two firefighters assigned as maintenance technicians, and the department’s Chaplain.
Firefighter Jeff Boots has additional assigned duties as a maintenance technician. He has been a paid-on-call firefighter with the department since 2002.
Rodney Sanderson-Smith has been the department’s Chaplain since 2011. Affectionately known in the department as “Padre”, Rod is also the CEO of Corporate Care and Chaplain Services, providing much needed support to professionals in the work environment.